Generic Provisioning Functionality

Generic Service provisioning Functionality consists of the following functions:

   • Automatically generates and implements service orders based on customer requests via web, call centre or API from third party system
   • Manages one-step, or parallel staged provisioning actions (e.g. if credit card payment successful, provision calling card)
   • Provides provisioning error and exception handling
   • Manages interaction with 3rd party network systems (e.g. switch, calling card platform etc.)
   • Directs individual service orders to specific service providers network systems
   • Batch service order provisioning, e.g. for calling cards

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